Terms of Service

Last Updated: 4/22/2026

Welcome to Lumi. These Terms of Service ("Terms") govern your use of the Lumi application, website, and related services (collectively, the "Service") operated by LumiMind ("we," "us," or "our"), a limited liability company doing business as Lumi.

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 18 years old to use Lumi. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

2. What Lumi Is — and Is Not

Lumi is an AI-powered companion app designed to support adults with ADHD and neurodivergent brains. Lumi provides self-help tools, conversational support, mood check-ins, and task management features.

Lumi is not a substitute for professional medical advice, diagnosis, or treatment. Lumi is not a healthcare provider, therapist, or medical device. The Service is not intended to diagnose, treat, cure, or prevent any disease or medical condition, including ADHD.

Always consult a qualified healthcare provider for any questions regarding a medical or psychological condition.

If you are experiencing a mental health crisis or emergency:

Call 988 (Suicide & Crisis Lifeline) in the United States
Text "HOME" to 741741 (Crisis Text Line)
Call 911 or go to your nearest emergency room

Lumi is not equipped to handle emergencies. Do not rely on Lumi for urgent or emergency mental health support.

3. Your Account

To use Lumi, you must create an account through our authentication provider. You are responsible for:

Providing accurate information
Maintaining the confidentiality of your login credentials
All activity that occurs under your account
Notifying us immediately of any unauthorized access

4. Subscriptions and Billing

Lumi offers subscription plans including Starter, Core, and Companion tiers, available on monthly or annual billing. Pricing is displayed at checkout and may change with notice.

Free Trial: Lumi offers a 7-day free trial on all plans. You will not be charged during the trial period.
Automatic Renewal: Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date.
Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
Refunds: Payments are generally non-refundable except as required by law.
Payment Processing: Billing is handled by Stripe. Your payment information is governed by Stripe's terms and privacy policy.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose
Share your account with others or allow unauthorized access
Attempt to reverse engineer, decompile, or extract the Service's source code or AI models
Use automated tools, bots, or scrapers to access the Service
Submit harmful, abusive, harassing, or illegal content
Use the Service to harm yourself or others
Impersonate any person or entity

6. AI-Generated Content

Lumi uses large language models (including Anthropic's Claude) to generate responses. You acknowledge and agree that:

AI responses may contain errors, inaccuracies, or unexpected content
AI-generated content is not professional advice
You should not rely solely on AI responses for important decisions
Lumi does not guarantee the accuracy or appropriateness of any AI-generated content
AI responses may vary based on input, context, and system updates

7. Your Content

You retain ownership of any content you submit to Lumi ("User Content"), including mood check-ins, brain dumps, notes, and conversations.

By submitting User Content, you grant LumiMind a limited, non-exclusive, worldwide, royalty-free license to use, store, process, and transmit your User Content solely for the purpose of providing and improving the Service.

We will not sell your personal content. See our Privacy Policy for details on data handling.

8. Intellectual Property

All Service content — including software, design, branding, text, graphics, and the Lumi name and logo — is the exclusive property of Craft + Code LLC and protected by intellectual property laws. You may not copy, reproduce, modify, or distribute any Service content without our written permission.

9. Modifications to the Service

We reserve the right to modify, suspend, or discontinue the Service (or any feature) at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation.

10. Termination

We may suspend or terminate your account at any time for violation of these Terms, illegal activity, or at our discretion. Upon termination:

Your access to the Service will end
Your User Content may be deleted after a reasonable period
Sections 6, 7, 8, 11, 12, 13, and 14 survive termination

You may delete your account at any time via account settings.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR APPROPRIATE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRAFT + CODE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.

13. Indemnification

You agree to indemnify and hold harmless Craft + Code LLC, its officers, employees, and affiliates from any claims, damages, or expenses arising from your use of the Service, your User Content, or your violation of these Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of [Your State, e.g., Texas], without regard to conflict of laws principles.

Any disputes shall be resolved through binding arbitration in [Your County, State], except where prohibited by law. You waive the right to participate in class actions.

15. Changes to These Terms

We may update these Terms from time to time. Significant changes will be communicated via email or in-app notice. Continued use of the Service after changes constitutes acceptance.

16. Contact

Questions about these Terms? Contact us at:

LumiMind
Email: hey@lumimind.app
Website: https://lumimind.app